Menstrual Cup- FAQ.

  1. Which size of menstrual cup shall I choose?

    In our menstrual cups shop you will find below a comparative table of the menstrual cups, with diameters, capacity and lenght information. Here we want to give you some indications based on your age or if you have given birtht.
    -Naturalmamma Unique size: Has been designed to suit to all women. Has a very good capacity. Its shape makes it suitable also for women with a high cervix ( for example if other cuprs were high in your vagina and you did not feel comfortable to catch it when taking it off)
    -Meluna old shape: Size M and L: same diameter of 45mm. M size is shorter and give less capacity than L size. Both can be used by women who have or not given birth and select as guideline intensity of flow. A shorter period cup would fit better in a woman with low cervix. Both can be used for ladies above 24 years and sexualy active.
    -Meluna new shape: Size S: Small period cup for young woman. This size is available in soft model. Even is small has great capacity from 15 to 23ml. Size M has a slight bigger diameter than S size and offers more capacity from 20 to 28ml. Can be used by women who have not given birth naturally or with an age under 30 years old.
    -Iriscup S size: For women under 25 years old and that have not given birth naturally.Due to it's small diameter and soft material is perfect for young ladies within their first periods.
    -Iriscup L size:For women over 25 years old or that have already given birth.

    -Si-Bell S size: For women under 30 years and that have not given birth naturally.
    -Si-Bell L size: For women over 30 years old or that have given birth naturally.

  2. In order to help you to understand the measures we have given to you, please make reference to following sketch:

    Menstrual cup parts
  3. How can I recognize how is my menstrual flow ?
    - Very ligth flow: You need to change your pad or tampon once or twice a day, even if you could change it more frequently.
    - Ligth flow: You need to change your pad or tampon two or three times a day, even if you could change it more frequently.
    - Moderate flow: You need to change your regular absorbency pad or tampon every three/four hours, even if you could change it more frequently.
    - Heavy flow: You need to change your high absorbency pad or tampon every three/four hours, even if you could change it more frequently.
    - Very heavy flow: High absorbency pad or tampon every do not give you protection at all and you need to change them every one hour or two.
  4. Why to choose our menstrual cups ?
    - We offer you differents menstrual cup brands like Meluna cup, Iriscup and Naturalmamma cup in order to let you have more alternatives of material, colors and design. The menstrual cups we offer are of high quality and they are economic and affordable.
    - The Meluna cup, Naturalmamma cup and Iriscup have external horizontal lines, but do not have brands or internal lines in order to ease the cleaning of your menstrual cup.
    - The menstrual cups you find in our shop (Meluna cup, Naturalmamma cup and Iriscup) differ from others menstrual cup due to their more comfortable desing (they are lack of ridge, the additional bumpy part others cups have right below the border). Because our cups do not have that ridge, they are more comfortable when inserting or taking them out. In addition as the design of the body of the cup is smooth, it makes easier its cleaning.
  5. The menstrual cup is safe?
    Sure, the menstrual cup that we offer are produced in materials that do not cause allergic reaction. In addition each menstrual cup brand has its security certification.
    - Meluna cup is produced in Germany under a strict control at all stages of production and has a quality certification of the principal organs of the country. The quality is certified by the TÜV (Technical Inspection Association) and the German DIN EN ISO 9001:2000. Meluna is manufactured from thermoplastic elastomer (TPE) of high quality, non allergic and medical. The thermoplastic elastomer has been developed specifically for medical devices and can be sterilized in an autoclave and therefore can be applied in clinics and pediatric hospitals. The TPE used in the production of menstrual cup is produced according to the BFR, the FDA and meets the requirements of 2002/72/EC, is certified ISO 10993-10. Tests for irritation: the ISO 10993-5 cytotoxicity, sensitization ISO 10993-10, USP chemical and physical interactions 6.6.1, among others.The TPE plastic as well as all pigments are approved, harmless substances.

    - Naturalmamma cup is produced in non allergic silicone. The silicone is characterized to be a non-toxic, odorless and durable material and can be sterilized by various methods for its high resistance to extreme temperatures. The Naturalmamma cup is certified sgs and it is ethically produced in China.

    - Iriscup is made of 100% platinic silicone, also known as Silicon surgery. The platinic silicone is an inert material that does not react with anything. It's a material of high quality that keeps the body temperature. The menstrual cup Iriscup is certified sgs, TUV certified and FDA registered.
  6. The menstrual cup seems big, will it hurt me putting it or taking it off?
    No,if you will do it properly and carefully. Our vagina expands, just think that through it the head of a newborn can pass by. When you try to insert for the first few times the keeper you can help yourself by wetting the rim of the cup with water. Sometimes there is no need to soak or use water-based lubricant because the natural secretion of the vagina before menstruation ease the insertion. Here below we show you a picture of how small could be the menstrual cup folded in a "tulipan way". It is like a tampon.
    menstrual cup size Vs. tampon
  7. Will the stem bother me after having put in the cup properly?
    No. The stem is soft and you can anyway shorten it with a pair of scissors if you feel you need. Pay attention not to damage the menstrual cup and that the stem will remain with a rounded shape.
  8. Can I practice putting my cup in and taking it out, before my period starts?
    Of course! Making like this you will get practice before your cycle starts. You can even wear it ahead of time, while you are expecting your period.
  9. Are there any tips for the first time with the menstrual cup?
    Putting in a menstrual cup is slightly different from inserting a tampon, so before trying to use it please read the instructions that are handled with each menstrual cup, including the notes. Like any new activity, such as the use of contact lenses or a tampon you may seem awkward at first. You may need a little time to learn how to properly insert and remove the menstrual cup. We recommend trying the menstrual cup during the days of light flow so that you feel safer to become familiar with its use. Give yourself plenty of time to experience the menstrual cup and remember to be relaxed. The first time you use the menstrual cup during a day of heavy bleeding, we recommend that you use a panty liner for additional protection. You will soon learn how often to change the menstrual cup. Such as absorbent pads and external pads, if you leave the menstrual cup for too long it may leak.
    In our shop you are able to get reusable fabric pads and liners in case you desire to switch them within your cycle or have an additional protection not spending too much money because you can also reuse them for about 5 years.
    Stick to our tips for your first time with the menstrual cup.The advantages of its use compensate for the initial time that you may need to learn how to use it.
  10. I am a dynamic person and also do sport. can I use the menstrual cup?
    Of course!. The menstrual cup makes for you. You can swim, dive, run, ride a bike, dance, practice yoga, etc.
  11. I am a virgin. Can I use the menstrual cup?
    Physically, there is no reason why a virgin cannot use a menstrual cup. The meaning attributed to virginity is cultural and depends of educational system of reference and the religion. A menstrual cup can alter the hymen, so this argument has to be taken into consideration. But if this is not an issue for you, your family and/or your culture, then the answer is yes, a virgin can use a cup.
  12. How do I use the menstrual cup?
    Before first use, you must sterilize the menstrual cup for about 6 minutes in boiling water. Sterilization is necessary even after the end of menstruation. Always wash your hands before extraction or insertion of the cup.The menstrual cup first must be folded (there are different ways). When inserting it you must be completely relaxed and choose the most comfortable position for you - can be inserted on the toilet while sitting down, squatting, standing. Try not to place the cup too close to the vaginal opening, because it might get a little bit uncomfortable, for example, when you're sitting.
    To avoid leakage it is reccomended to verify if the menstrual cup has opened properly after insertion. You can do it by turning of the cup or by running a finger along the rim.
    How to fold the menstrual cup
  13. How do I know the cup is in the right position, and has popped up properly?
    When inserting the cup aim it back toward the rectum or tailbone.Never aim it straight up.The vagina naturally slants back.If after putting it you feel comfortable and is not leaking, then it is positioned in the right place and has popped up correctly.
  14. How do I remove the menstrual cup?
    Clean your hands thoroughly before you take out the menstrual cup.Relax your body and run a finger along your vagina to reach the base of the cup and release the underpressure by squeezing the menstrual cup a little. Gentle pressure or turning of the cup would be also helpful. Do not simply pull the stem or the ball of the cup without first releasing the pressure. The base of the menstrual cups (stems or ball) are for getting a better grip, not for its removal .
    If you are making the first attempts with the menstrual cup , do not get panic. The cup do no have any other place to go. Relax and do small pelvic thrusts that will lower the cup more closer to the opening of the vagina.
  15. How often should I remove the menstrual cup ?
    The menstrual cup should be removed and empty depending of your menstrual flow or bleeding. It must be anyway removed each 8 - 12 hours.
  16. Can I sleep with the menstrual cup?
    Yes, you can use the menstrual cup throughout the night without causing any problems. Keep in mind to remove and clean it as soon as you wake up. ( Keep it in as maximum of 12 hours)
  17. Do I have to take out the menstrual cup before going to the toilet?
    No.You can keep it to urinate and / or defecate. Unlike tampons, the menstrual cups are more hygienic and safe because you will not have the problem that thread that remain out of the pads could get wet.
  18. How to clean the menstrual cup?
    Meluna, which is in TPE , can be easily disinfected by boiling, the hot steam sterilization at 135 ° C or germicidal ultraviolet irradiation. For sterilization by boiling, boil the cup for about 6 minutes. Use enough water in the container, so that the bowl does not touch the bottom.
    Another disinfection method is hydrogen peroxide (H2O2) or chlorinated water. If you use one of these methods, rinse thoroughly before inserting the menstrual cup in order to avoid irritation of the vaginal mucosa from chemical residues.
    To clean the menstrual cup during its use is recommended to wash it with a mild liquid soap with no perfumes or with the vaginal washing fluid. In our shop we have available an organic intimate cleanser perfect for taking care of you and your cup.If it is impossible to wash it while you are out, you can use exceptionally a disposable handkerchief or a wipe to clean it and then do a deep clean as soon as you enter home.

    Silicone cup like Iriscup and Naturalmamma is better to sterilize them only by boiling water. Please do not use vinegar, bleach, rubbing alcohol or hydrogen peroxide as these will damage the silicone cup.
  19. How can I do if I'm in a public toilet ?
    Wash your hands, take it out and empty its content into the toilet, dry it with toilet paper or a handkerchief and riposizionala. You can also bring along a small bottle with water to rinse. Most women empty the menstrual cup a few times a day and rarely needs to do in public restrooms.
  20. Why it is better the menstrual cup than a tampon?
    The menstrual cup is free of harmful components for your health and is anti-allergic. The menstrual cup collects the flow, while the internal pads absorb them. For this reason the use of menstrual cup does not alter the moisture content of the vagina. The menstrual cup can be used for years as safer, more economical and less polluting than a tampon.With the menstrual cup it does not exist the problem of the thread that remains outside the vagina and that usually tends to get wet with urine.
  21. I use a copper or a hormonal IUS as contraception. Can I use a menstrual cup?
    Yes, but in this case it is reccomended to shorten the IUD string. You also must be careful when taking out your menstrual cup in order to prevent removing also the IUD from your uterus. The string should remain inside the menstrual cup and not stucked between the wall of your vagina and the cup. It could also be useful to shorten the stem of the cup.
  22. Can I keep the menstrual cup while having sex?
    No. In addition, the menstrual cup is not a contraceptive and does not protect you from sexually transmitted diseases .
  23. Do I have to sterilize the menstrual cup?
    Yes, before using it for the first time and from one cycle to another.
  24. How to sterilize the menstrual cup while travelling?
    In hotels there are microwaves (available to heat the jelly babies). Carry a transparent plastic container suitable for microwave where you store food, large enough to hold your cup submerged in water (the menstrual must swim in it) and sterilize it in the microwave. The lid of the container must not be closed completely to avoid creating pressure. The oven temperature should be set depending on the model of the microwave, but usually is adjusted to 850W for about 5 minutes. An alternative is to sterilize the cup before leaving for your trip and use the wipes available on the market to sterilize the teats and pacifiers of infants (in this case we recommend also to rinse the cup with water and dry to prevent that traces of chemical residues remain on your menstrual cup).
  25. If I order a cup will it come in a discrete package?
    Yes, it will. The product can not be seen from the outside of the package.
  26. How will my order be shipped?
    We will ship your order using registered mail. It costs 7 Eur or 8 Eur depending of the country where you live. Please check the effective price on the shopping cart. Kindly be sure to give us your proper and full address.
  27. Where can I find the sales conditions of the menstrual cups?
    Sales conditions of the menstrual cups and other products can be found here: CONDITION

Important / Notes:

  1. The menstrual cup should not be used in the 6 weeks following childbirth, abortion, colposcopy and vaginal surgery.
  2. The menstrual cup must be sterilized before using it and between each cycle: in a saucepan with boiling water for about 6 minutes, or in containers that work with microwave to sterilize.
  3. Wash your hands thoroughly before you insert and remove
  4. Do not store your menstrual cup in plastic bag or without air flow as it may be difficult for moisture to evaporate and bacteria thrives in moisture.
  5. The toxic shock syndrome (TSS) is a serious infectious disease, sometimes fatal, which affects men, women and children and is caused by a bacterial toxin. This disease is associated with prolonged use of tampons and their high rate of absorption. And 'characterized by flu-like symptoms: a sudden high fever, vomiting, diarrhea, dizziness, rash similar to sunburn, fainting.
  6. These symptoms may appear during menstruation or after a few days.
  7. If you experience any of these symptoms when the menstrual cup worn, remove it and immediately consult a doctor.
  8. The use of the menstrual cup has never been associated, to the date, to TSS. For prevention the menstrual cup must be worn at maximun 12 hours.
  9. If you have already had TSS, do not use the menstrual cup.

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